Everything you wanted to know, on one page.
Short, clear answers on preparation, publication term, payment and guest replies. If you cannot find what you need, write to us.
Simple questions,
clear answers.
Choose a question to see its answer.
Invitation and guests
01How do I create an invitation?
Choose a design from the collection. In the studio, edit names, date and venue; listen and pick your music. After you scroll the phone and web preview, save and create your invitation link.
02Do my guests need an account?
No. They can open the invitation link, view the details and send their RSVP.
03Does every invitation open the same way?
Invitations open from a sealed envelope; the seal pattern, envelope colour and music change with each design. Duende opens with a flamenco scene instead of an envelope. The invitation and music begin when your guest taps the seal.
04Does music start automatically on phones?
Music begins when the guest touches the seal. Browser autoplay rules require an interaction first. Guests can pause it at any time.
05How does it look on phone and computer?
The live frames on the home and Features pages are a real invitation. The studio has the same phone and desktop preview; tap the seal and scroll before you share.
06Can I personalise my invitation myself?
All plans let you edit names, wording and event details and choose from the included music. Classic has a fixed visual style and cover layout. Font, colour, title placement and the page canvas are available with Signature and Atelier. Uploading your own music and full-page atmosphere are exclusive to Atelier.
07Can I edit after publishing?
Yes. Continue editing from My Invitations. Draft changes are saved; publish again when you want your guests to see them.
08How many people can I send it to?
On every plan you can share your link on WhatsApp, SMS, email or social media without a guest cap.
09How do I track views and RSVPs?
Davetiyelerim panelinde görüntülenme, katılım yanıtları, tahmini kişi sayısı ve hatıra notları bir araya gelir. CSV indirip davetli listesine aktarabilirsiniz.
10Can guests leave a keepsake note?
Yes. The RSVP form has an optional note; messages stay with you in My invitations.
11Can I use it with a printed invite?
Yes. Download the QR code and send it to your printer; it opens the digital invite.
12Where are the prep tools?
The timeline, budget, guest list and seating plan live on the Tools page. Your notes stay in this browser.
13Can I contact you through WhatsApp?
Sağ alttaki sohbet düğmesinden mesaj gönderebilirsiniz. Yanıtlar uygun olduğumuzda iletilir.
Plans and payment
14Which plan should I choose?
Classic for a simple, complete single-event invitation; Signature for henna night + wedding, shuttle counts, a living cover, the drag-and-drop canvas, video background and a larger album; Atelier for a ready video scene, your own music and the event guide.
15Are the plans a subscription or one-time?
Classic, Signature and Atelier are one-time purchases. There is no monthly subscription. The displayed price is the final tax-inclusive total; no tax is added at checkout.
16Can I prepare my invitation without paying?
Evet. Tasarımları Studio’da hazırlayıp misafiriniz gibi önizleyebilirsiniz. Satış açıksa gerçek paylaşım bağlantısını yayınlamak için uygun paket gerekir; satış henüz açılmadıysa ön lansman koşulları uygulanır.
17How do I pay?
When you choose a plan and place your order, the bank transfer details and your order number are shown. Once the payment is checked, the plan opens in your account. Designing and previewing are always free.
18How long does my invitation stay online?
Your invitation stays live from publication until your event, then for 3 months with Classic, 6 months with Signature and 1 year with Atelier. There is no automatic renewal.
19Which plan includes a guestbook and memory album?
Yazılı Hatıra Defteri bütün paketlerde vardır. Davetlilerin fotoğraf, video ve sesli anı yükleyebildiği Anı Albümü İmza ve Atelier paketlerindedir. Davet asistanı bütün paketlerde, etkinlik rehberi ise Atelier’dedir.
20Which plan has the drag-and-drop canvas?
İmza ve Atelier’de bölüm sırasını değiştirir, gizler ve kartın üzerine metin katmanı sürükleyebilirsiniz. Invellora stüdyosunda kompozisyonunuzu kendi zevkinize göre düzenlersiniz.
21Can I upgrade my invitation later?
Yes. Upgrade a live invitation by paying the difference between the two plans; your link, replies and keepsakes stay as they are. Designs from lower plans can be used at no extra cost; that is not a change of plan and no difference is refunded.
