Terms of use

Service provider and contact

Seller / data controller

Özge Güneş

Address

Atatürk Mah. Mercan Sok. No:29/8 Küçükçekmece İstanbul

Contact

info@isozai.com 0555 753 26 85

Tax / registration / exemption information

Not specified.

Parties and definitions

These Terms govern the relationship between the operator identified at the top of this page (“Invellora”), who runs the website at invellora.com and its digital invitation studio (the “Platform”), and any person who registers on or visits the Platform (the “User”). “Host” means a User who creates an invitation; “Guest” means a person who opens an invitation link; “Content” means any text, image, video, audio or information uploaded or entered on the Platform. By using the Platform you accept these Terms.

Accounts and security

You must be at least 18 years old and have legal capacity to register. You are responsible for keeping your registration details accurate and up to date, for keeping your password confidential and for actions taken through your account; notify us promptly of any unauthorised use. Accounts are personal and not transferable.

Invitation and publication right

Each purchase covers one event/invitation. The invitation stays live from publication until the event and for 3 calendar months after it with Classic, 6 with Signature and 12 with Atelier. The end date is fixed at first publication from the event date at that moment; unpublishing, later date changes and republishing do not extend it. After expiry, guest access and new replies close; customer media is retained for 90 days for download or renewal, then removed. Backups expire on daily 30-day and weekly 90-day schedules. Legally required order records are retained separately. Renewal requires a new purchase; there is no automatic charge.

Features and technical limits

Design, album and file limits are shown before ordering. Account storage is shared and does not multiply with purchases. Signature and Atelier guest memories are limited to 100 MB per invitation and 8 MB per file. A link can be shared repeatedly during its publication term; storage, security and abuse limits apply. Calendar saving depends on the guest’s calendar application; automatic reminders or messages are not guaranteed. Music starts after user interaction; device preferences may reduce motion. Wedding tools are separate free tools.

Content rights and security

Only upload text, music, images, video and personal information you are entitled to use and share. Hosts must obtain any permission required for other people’s content. Invellora and third-party assets remain subject to their licences; purchasing a plan does not transfer copyright or permit separate resale of templates. Guest information must not be used outside the event purpose.

Drafts, access and support

Draft saving is free; publication requires a publication right. Changes to a published invitation remain in the draft until republished. An invitation link is not a password; recipients can forward it. Report technical issues, abuse or rights infringements to the support address above. Service changes and justified access restrictions must be proportionate; mandatory rights for paid or defective services remain protected.

Prohibited use

The Platform must not be used to publish content that is unlawful, immoral or infringes third-party rights, or that contains insults, threats, hate speech or obscenity; to send unsolicited bulk messages; to share others’ personal data without permission; to spread malware; or to attempt to bypass security, reverse-engineer the service or scrape data with automated tools. In case of breach, Invellora may remove the content, suspend the account and take legal action.

Intellectual property

All intellectual property rights in the Platform’s design, software, logo, the “Invellora” brand, invitation templates, illustrations, music and other elements belong to Invellora or its licensors. A purchase grants only a personal, non-commercial right to use the relevant invitation during its publication term; copying, reproducing, reselling or using templates on another platform is prohibited. Users keep their rights in the Content they upload and permit it to be hosted and displayed to deliver the invitation.

Limitation of liability

The Platform is provided “as is”. Invellora is not liable for interruptions or delays caused by internet infrastructure, hosting providers, a guest’s device or browser or third-party services, for Content uploaded by Users or for the host’s relationship with guests. Except in cases of intent or gross negligence and without prejudice to consumers’ mandatory statutory rights, Invellora’s liability is limited to the amount paid for the relevant order.

Force majeure

Neither party is liable for late or non-performance caused by events beyond its control, such as natural disasters, epidemics, war, terrorism, strikes, fire, widespread internet or power outages, cyber-attacks, changes in law or decisions of public authorities. The affected obligation is suspended until the obstacle ends; if it lasts more than 30 days, either party may terminate and the price of any service not performed is refunded.

Closing an account

Users may close their account, or ask for it to be closed, at any time. Invellora may suspend or close an account after notice in case of serious or repeated breach of these Terms, or immediately where unlawful conduct requires urgent action. Closing an account does not affect records that must be kept by law or a consumer’s rights regarding services already paid for.

Changes and notices

Invellora may update these Terms; the current text is published on this page with its effective date. Changes do not affect orders already placed, which remain subject to the terms in force when ordered. Notices are sent to the User’s registered email address and to the contact details on this page; an email notice is deemed given when sent.

Governing law, evidence and jurisdiction

These Terms are governed by the laws of the Republic of Türkiye. Without prejudice to consumers’ rights of proof, Invellora’s electronic and system records constitute evidence under Article 193 of the Turkish Code of Civil Procedure No. 6100. For consumer disputes, the Consumer Arbitration Committees where the consumer lives or where the transaction took place have jurisdiction within the monetary limits announced each year by the Ministry of Trade, and Consumer Courts have jurisdiction above those limits.